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Lisa Tozer

The Interview Coach

Level 5, 1 Moore St

Canberra, ACT 2601

​​

Tel: ​0439 246 372

lisa@interview.coach

Last minute? No problem.

Get in touch, we'll work something out.

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FAQ

I’ve got an interview in 2 days! Can you help me?

 

I realise that folks can be called to an interview at very short notice. Contact me as soon as you can, and I will do my best to meet your timeframes. I’m flexible and can meet evenings and weekends if necessary. Although meeting in my consulting room in Canberra is preferred, alternate locations or FaceTime/ Skype appointments can be arranged too.

I know I’m a qualified applicant; and yet I get so stressed in interviews! Is there anything I can do to calm my nerves?

 

This is such a common question! Few people relish attending interviews, and there certainly are strategies you can use to feel composed and confident.

 

Careful preparation, including researching the organisation, anticipating probable questions, and having potential answers ready go a long way towards helping you feel organised and relaxed. We can also discuss specific stress management techniques and help you channel your nerves into positive energy.

 

In my view, the best way to deal with pre-interview jitters is to have a dress rehearsal. It’s potentially one of the most important performances of your life; why wouldn’t you practise? My clients often report a great sense of relief and increased confidence after completing a simulated interview with me. I hope you’ll give it a go.

 

Can you guarantee I’ll get the job?

 

There are many variables with any selection process, and it’s impossible for anyone to know what they will be. Positive outcomes that can result include securing the role, networking in the industry, and putting yourself in position for other opportunities that may arise. Even if you are not successful on this round, you will have gained valuable practise for future interviews. Don’t lose heart if you’re not the first candidate selected; it’s not unusual for the chosen candidate to accept another offer, or decide the role is not the best fit for them. You may well be contacted sometime down the track, especially if you’ve made a good impression.

Coaching sounds expensive, is it worth the money?

 

Some better questions might be, what would the impact be on your financial situation if you got a job, or a promotion? Which expenditure is likely to make more impact on the decision of the interview panel; new clothes, shoes, and hairstyle, or an effective personal presentation?

My rates are within the average range for professional career coaches. I encourage you to be a good consumer and shop around.

Someone I love is not able to achieve their potential because of interview worries. How can I help and support them?

I get so many calls from parents and spouses asking this question. It's heartbreaking to see talented people stagnate because they dislike or fear interviews, or simply because they don't know what to expect.

I suggest two support strategies; information and practise. You can assist by directing them to some of the websites on the facing page here, to start gathering information about interview preparation. Brainstorm ideas about work examples that demonstrate relevant experience, and then help them practise answering mock interview questions .

A dress rehearsal goes a long way toward helping folks feel confident! It's what I do with clients, and it works. Ring me; I'll be glad to help!

Can services from The Interview Coach be claimed on the National Disability Insurance Scheme?

I am happy to work with candidates who are utilising the NDIS. Please ring me to discuss your particular situation, as reimbursement is varied based on your state of residence, how your package is managed, and your identified goals. 

TIPS

Can you help me explore career options, create my resume, put together my LinkedIn profile, compose cover letters, and write selection criteria?

 

Career development is an expansive field, and I’ve chosen to focus specifically on the area where I hold unique expertise. My background in psychology and in sales has helped me hone exceptional skills in face to face interactions, rapport building, and persuasive communication. I’ve coached candidates from many diverse backgrounds and interviewed hundreds of applicants too. My focus is on teaching the personal skills you can’t easily learn on the internet, face to face, one on one, and giving you individualised feedback.

 

There are lots of great resources on-line to help you assess your career interests, build resumes, cover letters, and navigate social media sites. Here are some websites I recommend for on-line resources:

I suggest presenting the evidence of your experience by using the STAR technique. Read an explanation here:

 

https://www.thebalance.com/what-is-the-star-interview-response-technique-2061629

Many of my clients, especially here in Canberra, are interested in joining the Australian Public Service. If you are totally  new to the APS, start with the first link below for the fact sheets entitled"Cracking the Code".  The second link is a terrific resource with job listings including graduate opportunities. If you apply for an APS job, be sure and review the relevent Integrated Leadership System for the level you are applying for. Check out these links:

http://www.apsc.gov.au/publications-and-media/current-publications/cracking-the-code

 

https://www.apsjobs.gov.au/Index.aspx

http://www.apsc.gov.au/working-in-the-aps/ils
 

Liz Ryan is an innovative thinker with some great ideas for maximising personal interaction. I love her “Human voiced resume”. Highly recommended website for lots of great tips.

http://www.humanworkplace.com

 

Emotional Intelligence (the ability to recognise your own and other people’s emotions) is vital for positive communication. Learn more from Daniel Goleman and Travis Bradberry.

http://www.danielgoleman.info

http://www.talentsmart.com/articles/

Nervous about job interviews? Wondering about body language? Struggling with Imposter Syndrome? Harvard Professor Amy Cuddy's wonderful book "Presence: Bringing your Boldest Self to  your Biggest Challenges" is a must read. You can check out her famous "wonder woman" TED talk here:

https://www.youtube.com/watch?v=Ks-_Mh1QhMc

Here's a great video meditation to help you visualise interview success: 

https://www.youtube.com/watch?v=tfVT4F6Q6p4

When you are feeling stressed, mindfulness can help calm you. Learn how here:

https://www.smilingmind.com.au

 

I recommend everyone have a LinkedIn profile, and especially a well chosen profile picture.

Check out these links:

 

https://www.linkedin.com 

https://www.photofeeler.com

“What Colour is your Parachute?” by the late Dick Bolles, is my favourite self-assessment tool for anyone choosing or changing careers. Here’s the website:

 

http://www.jobhuntersbible.com

The Career Development Association of Australia is

the professional organisation for career development practitioners, including myself.​

Get more info about qualified practitioners here:

 

http://www.cdaa.org.au

More questions? Please get in touch!